DECS is providing the following Distance Learning Support avenues for students and families.
- Email – Families can send an email to firstname.lastname@example.org
for any questions, concerns or technology support requests. Please provide your student’s name, a contact # you can be reached at and a brief description of the problem or request. The email will go directly to our ticketing system and a support technician will contact you as soon as possible to provide technology support and assistance.
- Voice – Families can call (218) 728-9556 ext. 5555 and leave a brief message with a description of the technical issue or questions and a support agent will return the call as soon as possible.
- Live Support – DECS is providing live technology help daily from 10 a.m. to 12 noon via telephone at (218) 728-9556 ext. 5555, each day school is in session.
If you have any other questions or concerns, please feel free to contact Harold Dols directly via email at harold.dols@duluthedison.